design — MAJAMARTINI.

Chatbot UX & Avatars

I am the UX designer for the ChatBots in DNB, Norways biggest financial institution, and it is limited how much I can show as most of the services are internal. Here I have created a ChatBot Universal Framework. A framework that is easy to maintain, and customisable in terms of color themes and menus to best fit the different chatbots and their needs.

What I can show are the avatars representing the different chatbots; IT Service Desk, People (HR), a voice/telephone bot and a schedule planner.

I have also had the pleasure of designing the customer service ChatBot on www.dnb.no

SKIN by Pi

I am also Head of Aesthetics at Skin by Pi. Here I do the Product and Packaging Design as well as Content Creation. Below you see the products from the second series, the SILK series. Refillable bottles in slick clean design, letting the inside and the product speak for itself.

"SKIN by Pi is luxurious skin care with a product philosophy from nature's safest and purest sources. The products are in their own unique way professional problem solvers with natural ingredients. As fragrant as freshly picked flowers, the products leave a feeling of refreshing lightness, while actually working in depth. The delightful aromas originate from essential oils. Every product is handcrafted with precision and made by order and is by definition pure fresh produce. As the products are hydrosol based and hence anhydrous products, each ingredient has a nurturing effect both chosen and made with love."

SILK series family
- photo by @kevinj_m — SILK series family - photo by @kevinj_m

Oil based serum with Rose & Jasmine
- photo by @kevinj_m — Oil based serum with Rose & Jasmine - photo by @kevinj_m

SILK series Foaming Cleanser - photo by me

RetroCool - a part of an agile toolbox

RetroCool is the result of a 24h Hackathon where I was the UX/UI Designer. The overall idea was clear for us from the very start, and we knew what was needed to be better than the tools already out there. We wanted to make it fun, but most importantly, to make it a super simple tool to use - with smart integrations. This tool is customisable when setting up for a new session, and so it can be used for various things; retrospectives, voting, brainstorming, etc. A great tool for an aglie way of working. Looking back to see what worked well and what could improve within a team, is a powerful part of the work process. *RetroCool is currently under development.

landingsite when shared a link to participate - here is where you add your name and start the Retro

the archive. here you can look back into previous Retros or brainstorming sessions you have had in RetroCool.

the creation of a new voting session, wether it be a retrospective, a brainstorming or voting for just about anything.

after voting, the podium of the top 3 voted cards are presented. From here the cards can also be sent as tasks to Jira, an important feature - making it easier to actually work on the tasks. as well as a link to another tool in the agile toolbox.

As the main ide for this product was to create a retrospective tool, both the logo and brand name clearly reflects this. The rewind arrows symbolises to take a minute to look back and learn from previous actions; good or bad.